Frequently asked questions
Straight answers about prices, payments, timelines and how we work.
Questions and answers
What do you build?
Business websites, Shopify stores, Shopify migrations, and custom web apps such as client portals, staff portals, booking systems, lead routing, marketplaces, B2B ordering portals and tools that replace spreadsheets.
How much does a project cost?
Every project gets a fixed quote based on a written scope. To understand what drives cost, see our guides.
How do payments work?
50% to start and 50% at launch, in USD by bank transfer. Care plans are billed monthly.
How long does a project take?
A simple website can be quick. Stores, migrations and custom apps take longer. Every quote includes a timeline.
Do I own the website or app?
Yes. The code, the data and the accounts are yours.
Where are you based and who do you work with?
We are part of KLM Group International Limited and work remotely with clients in Canada, the US, the UK, Ireland, Australia and New Zealand.
Do you guarantee Google rankings?
No. Nobody can honestly guarantee rankings. We do the technical and content work properly and report real numbers.
I know nothing about websites. Is that a problem?
No. We explain everything in plain language and train you on what you need.
Can you work on a site you did not build?
Yes, after a short audit.
Do you work in French?
Yes. Our sites are in English, but we work with clients in English or French and build bilingual sites.
Tell us what you want to build.
A short message is enough. We reply within 48 hours with questions or a first plan, and a clear quote before any work starts. Prefer to answer a few questions? Use the project builder.
- Fixed quote before anything starts
- 50% to start, 50% at launch
- Plain language, no jargon